Live Chat Support in Cloud Hosting
In addition to the telephone and ticket support, we offer live chat support too. You are able to get in touch with us every day, which includes weekends and holidays, and we can give you more details about the Linux cloud hosting that we offer if you are not a customer yet, or about basic and billing questions in case you already have a user profile. Though for solely tech issues you need to open a ticket to the tech assistance team, since such matters will require additional time to be taken care of, you can still contact us through the live chat for some tech details. To give you an example, we are able to assist you to set up an email address in your email client or troubleshoot a variety of issues, saving you considerable amount of time. Even when our phone lines are already off for the day, you will be able to speak with a live person.
Live Chat Support in Semi-dedicated Hosting
We provide a live chat service that is accessible to all our potential and present customers. In case you're thinking about a new hosting account, you can chat in real time to one of our representatives and obtain more info about our Linux semi-dedicated hosting so as to pick the best package for your sites. In case you already own an account with us, we can support you timely with billing, general and 1st level technicalissues. Although in some cases you'll need to open a support ticket since there're troubles that cannot be resolved on the live chat, we'll be able to assist you with numerous common jobs, for example installing an email account in an e-mail client or forwarding one domain to another one. Thus, you'll receive prompt support and you'll save a lot of time.