Website Migration

A: If your present hosting provider can no longer meet the demands of your web site, or when you experience regular downtime, or if you are forced to wait for hours for the customer support staff to respond back to you, it might be a good idea to swap your hosting provider, i.e. to move all the files for your sites along with your databases from your present provider to your future provider. At N2U, we realize that this can be difficult and time–consuming. That’s why we will perform all that for you at no cost!Our skillful technical staff members will move your site content from your current web hosting provider to us. Our technicians have broad experience with web site migration and are able to handle everything – from an average WordPress weblog or Joomla^™–powered site, to a very elaborate, custom–built app.

A: While we can’t give you a precise time interval, since there are a lot of variables, among them the physical size of the web files and databases, the physical location of the current host’s server, the complexity of your website and the present workload of our Website Migration Department, etc., we’ll do our best to migrate your site within 48h, and in some cases – within 24h (when the website content is not very large).

A: We do not require any information that is private. We will need, however, the login info for your current web hosting account as well as the name of the website that you wish to migrate.

A: Our Privacy Policy is an inseparable part of the contract that we’ll have with you as a client. We’re focused on safeguarding the security of the personal information obtained from the customers. To do this, we use technical safety measures so as to prevent the loss, the misuse, the modification or the illegal leakage of the personal info under our control. The safety measures include, but are not limited to: physical, digital and administrative procedures to protect and secure the information that we assemble online. When we request users to present financial information (for example, a debit card number), this info is protected using the Secure Sockets Layer (SSL) technology.

A: While we transfer your website, it will be available both in your hosting account with us and in your account with your former web hosting provider. As soon as the transfer is complete, we will make certain that everything is functioning correctly and that the integrity of your data is not affected prior to informing you that the migration is done. Then we will instruct you how to transfer the domain to your web hosting account with us and how to change the DNS resource records.

A: No. We will never contact your hosting provider about anything at all. They will not be aware of the web site migration either.

A: We support all Linux–driven web hosting platforms. Basically, if we can receive access to your Control Panel, we’ll be able to transfer your web site.The only platforms that we do not support are closed–source website building platforms such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.