A 99.9% Server Uptime
The principal advantage of developing your own cloud hosting system is that you do not have to worry about compatibility – you set up a specific set of software tools in such a manner so as to work with a given set of hardware elements. The outcome is something even more steady and dependable, since there are less possible risks of failure. We have set up our cloud hosting system atop tried and tested hardware parts together with a significantly tweaked version of Security–Enhanced Linux so as to set up an incredibly secure and safe home for your own personal sites.
That’s why, with each of our Linux cloud hosting packages we give you a 99.9% server uptime guarantee. This guarantee is valid for all datacenters.
A 99.9% Network Uptime
When you build your own cloud hosting system, it’s essential that you also build your own network architecture. That is why we built a custom internal network in all our data center facilities. Based on top–drawer Juniper routers and switches, our internal network allows for astonishingly fast data transfer speeds and is also completely redundant.
Hence, you will enjoy a 99.9% network uptime in our US data center, in our UK data center, in our data center FI, in our Eastern Europe data center and in our AU data center, regardless of which web hosting service you have picked.
A 30–Day Money–Back Guarantee
Our company offers a 30–day money–back guarantee with all our cloud hosting packages. In case you are not happy with our hosting services, or if you find them inadequate, or if you decide that you need a Linux VPS hosting rather than a cloud hosting account – you will get a full refund, no questions asked.
All domain name registrations are non–refundable, but you will continue to have complete control over your domain names even when you cancel your web hosting account with us.
24/7 Technical Support
We’ve punctiliously picked each single member of our 24x7 support staff to make certain that we can offer the best possible technical support that you can possibly get. Each of our technical support engineers has lots of years of experience working with web hosting accounts behind his back, therefore they know very well what they are doing. Plus, they’re at your disposal 24/7/365 – you will be able to reach them whenever you want and they’ll reply back to you as fast as possible.
Their average support ticket response time is less than 20 minutes, whilst with other web hosting firms you have to wait for days. And we offer a 1–hour response time guarantee. No matter what happens, your enquiries will be responded to in under 1 hour.