1 hour ticket response
Quick assistance is our key objective and this is why we’ve got a team of experienced techs who are prepared to provide a prompt answer to any question that you could have. Just post your helpdesk ticket from your Web Site Control Panel and we’ll get back to you within sixty minutes in the worst case scenario. Actually, we work hard and aim for a twenty–minute response time.
A First–Rate Technical Support Service
Each member of our customer support team has lots of years of experience in the Linux cloud hosting market and almost all of them have been with us for at least 5 years. They all are ready to reply to all your requests in the most professional way possible.
An Easy–to–Navigate Help Center Section
In the Web Site Control Panel you will find an easy–to–browse Help section where you can get quick tips on how to use our services. You can get the answers to your questions in our F.A.Q. archive, find more tips in the web hosting account management articles or watch the how–to video tutorials.