Irrespective of the fact that the hosting service supplied by the different companies is relatively identical, every provider has got a customized platform with its own tweaks and different ways to accomplish given operations. In cases like this, an info-stuffed knowledge base would be rather useful both for persons with zero practical experience and for technically savvy users who will at some point find out how given procedures are completed, but will waste time in the process. The purpose of such a knowledge base is to make the service fast and easy to use, sparing users plenty of time and effort. The result is more gratified customers, as they can easily find the information they wish, and a lot less work for the technical support engineers, because typically the majority of the queries and difficulties that clients have are already enumerated in the knowledge base. Given that the articles are adequately written and cover more things, you’ll be able to discover more not only about your own account, but also about the web hosting service as a whole.

Extensive Online Documentation in Cloud Hosting

If you purchase a cloud hosting plan from our company, you will gain access to our extensive online help documentation where you will find info about pretty much everything connected to our hosting packages. The topics encompass anything from how to create an email account on your cellular phone, to how to do different things using an .htaccess configuration file. The articles are written in an easy-to-grasp fashion and offer exhaustive instructions on how to carry out a particular task within your Hepsia hosting Control Panel. You can also find information that’s not associated directly with Hepsia, for example one that concerns online applications on your desktop computer. The entire collection of articles will be located in the Help section of the Control Panel, but those that are dedicated to a certain Control Panel section can be accessed on the spot. Given the fact that we’ve encompassed as many topics as possible, you will be able to acquaint yourself with de facto everything associated with your account.

Extensive Online Documentation in Semi-dedicated Hosting

The Help section of the Hepsia Control Panel, which is included in our Linux semi-dedicated hosting, will allow you to access the detailed online documentation that we’ve compiled for you. The articles themselves feature general information about our services, educational tutorials about the different functions that you can use, along with troubleshooting guidelines that can help you recover common issues that you may bump into. The topics that we’ve covered encompass basically everything, from basic things such as how to host a brand new domain in your account, to more complex ones such as which SSH commands are permitted on the semi-dedicated servers. Articles that are dedicated to the features of a given Control Panel section will always be available on the right side of the page that you’re on, while the entire article archive is accessible through the all-encompassing Help section.